Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05003 Perform soft soldering MEM05004 Perform routine oxy fuel gas welding MEM05005 Carry out mechanical cutting MEM05006 Perform brazing and/or silver soldering MEM05007 Perform manual heating and thermal cutting MEM05008 Perform advanced manual thermal cutting
Units of competency PMAOMIR346 Assess and secure an incident site PMAOMIR322 Manage incident response information PMAWHS311 Lead emergency teams PMAOMIR317 Facilitate search and rescue operations If you require RPL Kits with comprehensive benchmarking
procedures and programs CUAIND413 Communicate effectively with arts professionals Elective units BSBCMM411 Make presentations BSBCRT311 Apply critical thinking skills in a team environment BSBCRT412 Articulate
Units of competency MSL973022 Conduct laboratory-based acceptance tests for construction materials RIISTD401 Monitor quarry laboratory operations and the quality of results MSL952001 Collect routine site samples If you require RPL Kits with comprehensive benchmarking
Session Plan-CHCCSL001 Establish and confirm the counselling relationship UET Units of competency BSBOPS404 ImplementOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these