Training and Assessment Strategy-AURSS00032 Automotive LPG Installation, Service and Repair Skill Set PSP Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

assess and control risks for outdoor recreation activities If you require RPL Kits with comprehensive benchmarking

Units of competency CUADAN422 Develop dance techniques for musical theatre CUAVOS411 Develop singing techniques for musical theatre CUAACT412 Develop and apply acting techniques for musical theatre CUAPRF419 Perform in a musical theatre ensemble CUAPRF418 Perform solo in a musical theatre context If you require RPL Kits with comprehensive benchmarking

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia If you require RPL Kits with comprehensive benchmarking

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-AURSS00032 Automotive LPG Installation, Service and Repair Skill Set PSP Units of competency BSBOPS404 ImplementYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.